Privacy Statement

Little Larks Barn
Larks
Cock Green Road
Bannister Green
Felsted
Great Dunmow 
Essex
CM6 3NB

Phone Number: 07789 033 721

We at Little Larks barn respect your privacy and are committed to protecting your personal data. This privacy statement explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Personal Data We Collect

When you make a booking or stay with us, we may collect the following personal information:

- Full name

- Email address, postal address, and phone number

- Payment details (securely processed)

- Special requirements or preferences (e.g. dietary needs, accessibility)

- Booking and stay history

- Information you provide via our website, email, phone or in person

- Technical data such as IP address (if booking online)

2. How We Use Your Data

We use your data to:

- Confirm and manage your reservation

- Contact you regarding your stay

- Personalise your experience

- Comply with legal obligations (e.g. guest records required by local authorities)

- Send you occasional offers or news (if you have opted in)

3. Legal Basis for Processing

We process your personal data based on:

- The performance of a contract (e.g. to manage your booking)

- Compliance with legal obligations

- Your consent (e.g. for marketing emails)

4. Data Sharing

We will never sell or rent your information. We may share your data with:

- Trusted third parties who help us operate our booking system or process payments

- Law enforcement or regulatory bodies when legally required

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

6. Your Data Protection Rights

You have the right to:

- Access your personal data

- Request correction of inaccurate data

- Request erasure of your data (where legally permissible)

- Object to or restrict certain types of processing

- Withdraw consent (for marketing) at any time

To exercise any of these rights, please contact us at catharinebenoy@gmail.com.

7. Security of Your Data

We take appropriate measures to protect your data, including secure storage and restricted access. Online transactions are processed via secure and reputable payment platforms.

8. Website Cookies

If you use our website, it may use cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website or upon request.

10. Contact Us

If you have questions about this privacy statement or your personal data, please contact:

Little Larks Barn

Email: catharinebenoy@gmail.com 

Telephone: 07789 033 721

URL: littlelarksbarn.com

If you are not satisfied with our response, you have the right to lodge a complaint with the **Information Commissioner's Office (ICO)** at [www.ico.org.uk](https://www.ico.org.uk).